Improving Sales 3 - Delivering Value: Customer Service
The main theme for this presentation is a focus on how you, as an agent, can deliver value to your customer. Why may having your products and services increase value in their personal lives so they see you as developing an ongoing relationship rather a one and done sales agent. A focus on creating an ongoing communication plan with clients is examined.
Module 1: Defining Value
Module 2: Organizing Your Work
Module 3: Client Communication
Module 4: Providing Value
The short course, Improving Sales is divided into four sessions. You may purchase the individual sessions which best apply to your needs, or you can take the entire course which includes the four sessions seen below for one bundled price. Each session is approximately 1.5 hours long. The entire short course will take approximately 4-6 hours to complete.
- -Improving Sales 1 Assessing Yourself: Finding Strengths and Analyzing Challenges
- -Improving Sales 2 The Art of Persuasion
- -Improving Sales 3 Delivering Value through Customer Service
- -Improving Sales 4 Building Relationships in New Ways: Anticipating Change in the Next Normal